Tanamera Malaysia online retail only delivers to addresses in Malaysia, Brunei and Singapore under the following terms & conditions:

Successful Tanamera online retail purchase orders received after 2pm daily will be processed the following working day (Tanamera Malaysia online retail does not operate on Saturdays, Sundays and public holidays).

All deliveries of Tanamera retail products should reach the stated delivery address within 2-3 working days for Peninsular Malaysia and 4-5 working days for addresses in Sabah & Sarawak. FREE delivery for purchases of RM100 total value and above, where else a flat rate of RM12 will be charged for purchases of RM99 and below.

For deliveries returned to Tanamera Tropical Spa Sdn Bhd due to recipients none responds to the shippers deliver attempts, will be charged for the re-processing and re-delivery, even if the initial delivery was free.

All shipping of Tanamera retail products to Singapore should reach the stated delivery address within 7-10 working days. FREE delivery for purchases of RM300 total value and above, flat rate of RM40 will be charged for purchases of RM299 and below.

All shipping of Tanamera retail products to Brunei should reach the stated delivery address within 7-10 working days. FREE delivery for purchases of RM400 total value and above, flat rate of RM65 will be charged for purchases of RM399 and below.

All shipping of Tanamera retail products to Thailand should reach the stated delivery address within 10-14 working days. FREE delivery for purchases of RM400 total value and above, flat rate of RM65 will be charged for purchases of RM299 and below.

All shipping of Tanamera retail products to New Zealand should reach the stated delivery address within 16- 20 working days. FREE delivery for purchases of RM1200 total value and above, flat rate of RM250 will be charged for purchases of RM1199 and below.

All shipping of Tanamera retail products to Australia should reach the stated delivery address within 16-20 working days. FREE delivery for purchases of RM1200 total value and above, flat rate of RM250 will be charged for purchases of RM1199 and below.

Recipients in Singapore, Brunei, Indonesia, Thailand, New Zealand and Australian may be subjected to taxes and or any other related chargers imposed by their respective authorities before taking delivery of the products ordered.Notice: For all Shipping fee outside of Malaysia during Covid-19 pandemic may change due to high rate provided by our courier service.