Delivery Policy

Tanamera Tropical Spa Sdn. Bhd. only delivers within Malaysia.

• Orders received after 2PM will be processed the next working day.
  (Please note: We do not process orders on Saturdays, Sundays, or public holidays.)

• Standard Delivery Time:
  (Please note: Delivery time might be vary due to various reasons.)
  

  • Peninsular Malaysia: 2–3 working days

  • Sabah & Sarawak: 4–5 working days

• Shipping Fees Peninsular Malaysia: 
  • FREE shipping for orders RM100 and above
  • Flat rate of RM5.90 for orders below RM100
• Shipping Fee Sabah & Sarawak:
  • FREE shipping for orders RM130 and above
  • Flat rate of RM12 for orders below RM130

• Conditional Failed Delivery: If a delivery is returned to us due to unsuccessful delivery attempts, a re-delivery fee will apply, even if the original shipping was free.

Note: We do not offer international shipping at this time.
Updated on: 21/04/2025